Retail sales workers help customers find products they want and process customers’ payments. Retail sales workers spend most of their time interacting with customers, answering questions, and assisting them with purchases. Retail sales workers get hourly wages, commissions, or a combination of the two. Difference Between a Grocery Store and Convenience Store, PayScale.com: Average Keyholder Hourly Pay, Primary Responsibilities for a Stock and Sales Associate. There are two types of retail sales workers: retail salespersons, who sell retail merchandise, such as clothing, furniture, and automobiles; and parts salespersons, who sell spare and replacement parts and equipment, especially car parts. Many retail sales workers work evenings and weekends, particularly during holidays and other peak sales periods. In May 2019, the median hourly wages for parts salespersons in the top industries in which they worked were as follows: In May 2019, the median hourly wages for retail salespersons in the top industries in which they worked were as follows: Compensation systems vary by type of establishment and merchandise sold. In small stores, an experienced employee often trains newly hired workers. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. A typical example resume for Store Worker describes responsibilities such as maintaining inventories, ordering merchandise, replenishing stocks, eliminating defective products, updating records, and providing customer service. They often arrange their clients’ cargo and freight by destination and send out many clients’ shipments simultaneously. For information about other workers who receive and disburse money, see the profile on cashiers. To encourage customers to purchase products. If you are not sure whether you have a Persuading or Organizing interest which might fit with a career as a retail sales worker, you can take a career test to measure your interests. The highest earnings potential usually involves selling “big-ticket” items, such as cars, jewelry, furniture, and electronics. In smaller stores, they are required to fulfill certain management and administration duties as well. A retailer performs the dual functions of buying and assembling of goods. Training and Motivation The other major component of personnel duties for a retail supervisor includes training and motivation. The lowest 10 percent earned less than $9.89, and the highest 10 percent earned more than $26.97. Some staff have responsibility for supervising deliveries to the store and organizing the stockroom. Learn more. Who should I contact? Retail Manager Job Purpose: Here are five important responsibilities of a team leader: Personality Test (Myers & Briggs' 16 Types), Securities, Commodities, or Financial Services Sales Agent, Sales Representative, Wholesale and Manufacturing, Automotive parts, accessories, and tire stores, Building material and garden equipment and supplies dealers, Sporting goods, hobby, musical instrument, and book stores, Greet customers and offer them assistance, Recommend merchandise based on customers’ wants and needs, Explain the use and benefit of merchandise to customers, Show how merchandise works, if applicable, Add up customers’ total purchases and accept payment, Inform customers about current sales, promotions, and policies about payments and exchanges. Persistence. In addition, cost pressure may drive retailers to ask their in-store staff to do more. People are keeping their cars longer and are buying new cars less often. This Retail Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Although retail workers are employed in many different types of outlet, including department stores, supermarkets and specialist stores, their basic responsibilities are similar, that is to help customers select and pay for products in a store. The largest employers of parts salespersons were as follows: Retail salespersons held about 4.5 million jobs in 2018. In omnichannel retail stores, checkout staff may arrange for later delivery of the product to the consumer's home. Staff with customer service responsibilities also deal with customers’ warranty claims. Their responsibilities include, but are not limited to: Helping customers with finding products they are looking for - with the ultimate aim of encouraging them to buy and return again for future purchases Advising customers on the price of items However, growth is expected to be slowed by competition from online parts retailers. Retail workers may also carry out basic operational duties such as opening and closing the store, and putting up any essential signs. They should explain the product options available to customers and make appropriate recommendations. Depending on the hours they work, retail salespersons may have to open or close cash registers. Most retail sales work is performed in clean, well-lit stores. Now, you can predict which career will satisfy you in the long term by taking a scientifically validated career test. Retail workers take responsibility for certain aspects of customer service in smaller stores. The duties and responsibilities of a retail supervisor are: Ensuring that the store looks attractive by deciding the arrangement of merchandise in the store; Supervise the functioning of the staff; Responding to customer queries and helping them with purchase In some cases, more senior employees are designated as "keyholders" and have keys to the store. They also may help customers pack their products, depending on the type of purchase. Promoting and selling organic, environmentally friendly, fair-trade, specialist dietary foods and … Copyright © 2020, Truity. Retail workers with merchandising skills prepare the displays and ensure that they remain in good condition throughout the promotional period. Retail Banker responsibilities include: Assisting with deposit and savings accounts; Counseling customers on banking products and services; Generating new business by selling to prospective and existing clients; Job brief. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. According to the U.S. Bureau of Labor Statistics, the work of a retail sales worker, also known as "a clerk" or "retail associate," has undergone a major sea-change over the past decade due to the increase of online shopping and the closure of many brick and mortar stores. The responsibilities of this retail job include preventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to … Not sure how to choose the best career for you? Retail workers may also carry out basic operational duties such as opening and closing the store, and putting up any essential signs. Retail workers need to focus on detail, whether it is making sure a customer receives the exact change, keeping items in the store fully stocked, or making sure that the products are properly displayed. Employment of retail salespersons is projected to decline 2 percent from 2018 to 2028. If they sell items such as cars, plants, or lumberyard materials, they may work outdoors. They take customers’ orders, inform customers of part availability and price, and take inventory. Also Food Preparation Worker Jobs. Retail staff who work at the checkout accept payment from customers. Employment of parts salespersons is projected to show little or no change from 2018 to 2028. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz. Responsibilities of a team leader include decision-making, coaching, mentoring, developing the team’s skills and managing conflict. Commissions are most common for retail sales workers selling “big-ticket” items, such as cars or electronics. Retail staff must be familiar with both the products they sell and the needs of their customers. They also must check dates on product labels and remove any products that have passed their sell-by date. For example, for workers from a migrant or non-English speaking background, ... Employees – your responsibilities. Retail sales workers typically have opportunities to advance to supervisory or managerial positions. However, if you would like to correct a typo or other technical error, you can reach us at firstname.lastname@example.org. They may also make deposits at a cash office. This system offers sales workers the opportunity to increase their earnings considerably, but they may find that their earnings depend strongly on their ability to sell their product and on the ups and downs of the economy. Selling skills. 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