extend the shopee guarantee date. Can I get a refund on a 5miles Dash order? Choose the reason “I did not receive the order.”. Ehh, opppps. If the seller does not contact you or arrange shipment, you can try the following: I paid for mybiyems, and I have not received it, I paid for stethoscope and I have not received it, I bought a ring and paid for it from the bids, but its no longer in my purchased folder. But there is no feedback mechanism in the app where you can file a complaint. Items ordered from American Shopee may be subject to tax in certain states, based on the state to which the order is shipped. Not scam but you suck at reviewing reviews. Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. Reporting a shopee seller The app is very good. BARU. I hope don't refund worried refund deposit goner if seller refunds. I did just that and I did get my refund back as well. Optional Parent SKU This is the identification code for you to manage your items. IMPORTANT: Do not send out “Empty Parcels” in an attempt to Change the Status as our 3PLs will dispose of Empty Parcels if encountered 35 Why doesn't the tracking info match the courier website? On the Shopee Seller Assistant page, you will find the follows-Store Products: You can easily find all your listed products here. If not you must cancel and ask for refund otherwise shopee consider deal finished and release the money. Just cancel. Nov 17 2020, 12:41 PM, updated 2 months ago. Like Quote Reply. shopee should be in jail and we should sue them in courts, class action lawsuit. Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Center Login to Seller Centre Remember me Forgot Password? Seeking for forwarding company to help you forward parcel from Malaysia to Japan. Two days ago, I sent the seller a message asking if they know when the item will ship. my 10 sen order all in transit to MY already since Wed. Card PM. Generally satisfied buyer here. Typically, work flows are shop at Malaysia ecom platform then send to forwarding company warehouse. Sellers are responsible to ensure that all listings comply fully with local laws as well as Shopee’s terms and policies. So can I get my money back then this is a scam!!! Baru. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund. Baru. Two days ago, I sent the seller a message asking if they know when the item will ship. Sellers who sell genuine quality products with competitive prices and have great seller ratings and customer satisfaction can be become Preferred Sellers only. why you even click shopee guarantee? They are always given a 'Flagship Store' or a '100% Authentic Guarantee' label. Shopee Homepage. Download this topic in different formats or view a printer friendly version. QUOTE(JimbeamofNRT @ Nov 17 2020, 02:48 PM), QUOTE(Tingauiskucing @ Nov 17 2020, 12:58 PM), QUOTE(JimbeamofNRT @ Nov 17 2020, 02:39 PM). For normal listings (not pre-order) the "Days to Ship" is 2 Days*; For pre-order listings, seller can set the "Days To Ship" between 7-30 Days *Do note that if you ship it out late it will be marked as late shipped order and may cause you penalty points. Can I Cancel A Transaction As A Buyer/Seller? You can easily access the Seller Assistance from the Shopee app. intern can claim? They said "yes, tomorrow". Receive email notification when a reply has been made to this topic and you are not active on the board. On your app, tap on Me. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. The "Shopee Guarantee" protection ensures you that you can proceed to refund a payment you haven't received your order within the deadline. Q: What is the difference between My Shop’s Flash Deals and a regular Shopee Flash Deals? Log In … Waited 3 months and seller do not want to deliver my order when stock arrived. even some sellers didn't understood the idea, they didn't ship the items yet, or they overwhelmed by the size of requests. Jadilah Penjual Terbaik! Shopee will penalise sellers for any violation of these policies. QUOTE(Current Events guy @ Nov 17 2020, 04:44 PM). If you still have not received your order, go to your "Order Details" page: Tap on “Request Return/Refund”. Far superior than sub 1k webcam. Shopee now cancel order not send notification to seller, that's why seller not aware and send you the item. big shop. How do sellers manage returns and failed deliveries? What is the shipping fee? What can I do if the seller does not ship the item? Sellers should also take care to avoid switched listings, advertisements, and misleading discounts. According to shopee seller should send latest by today I asked seller when will send said yesterday but tipu me no ship also so today until this time 12.38pm still no ship so I tekan shopee extend said by 20/11 die die seller needs to send when this kind of thing happened, I will evaluate back if this is a good purchase so checked back reviews BARU. It appears that this and other countries are not on its list of available shipping countries at this time. Just like in Lazada, there are some dubious sellers, hence some due diligence and caution is needed. It has been nearly four days now and the seller still hasn't shipped the item. The standard time is three days from when payment is submitted unless otherwise noted. Auto cancellations due to sellers’ inactivity Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) another 100 times apologies. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. What shipping options are available for Shopee sellers? Get it right. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. Beranda Shopee. truth is during major sales they cant keep up with everything. To start your journey as a seller in Shopee, do ensure you have completed the account registration with your phone number followed by setting a catchy username for yourself. Receive email notification when a new topic is posted in this forum and you are not active on the board. (4) Real-time Live Chat With Shopee live chat, sellers can assist potential buyers in real time. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. I purchased and paid for a gold plated coin and have not received it? All Rights Reserved. A: My Shop’s Flash Deals is a new feature that allows sellers like you to select products for limited-time Flash Deals promotion, and display them on your shop page. not all the time system update with current stock. Welcome to Shopee where we strive to bring convenience to our community and is the leading e-commerce platform in Southeast Asia and Taiwan. Please note: you can only cancel the order if it has not yet shipped. You still have the rights to cancel yet you say seller scam. I did the chup dulu lazadashit seller today says still processing. The extended Shopee guarantee also expired and the seller still did not ship out my order by the date that Shopee system would 'automatically' cancel my order. Sadly, Seller A doesn’t sell the lipstick you want. Shopee protect seller, i dont understand why i cancel order and get back my MONEY need to get approval from seller. Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? click refund 2 days before guarantee extension expired, auto cancellation takes 2 days, and will need seller approve only will cancel. Your not only one. Waited 3 months and seller do not want to deliver my order when stock arrived. You may shop at Lazada or Shopee as usual. What do I do if I've paid but submitted the wrong shipping and contact info? and give a piece of my mind. And the T-shirt will automatically appear on your shopee store. Buy from lapsapda shitpee google abit la like viewnet compare price. for shopee ok for seller I don't know! After a buyer submits payment the seller is required to ship the item within the time indicated in the description. Auto cancellations due to sellers’ inactivity; Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period; Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) The Shopee platform will scam your money. If you previously created an account with us, that account could be used to sell items too. I ordered for an umbrella/coat hanger sometime during the community quarantine but it was cancelled by shopee because the seller did not ship … QUOTE(Azsaz1lnxx @ Nov 17 2020, 05:59 PM). Fill in your email address. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. QUOTE(steady bro @ Nov 17 2020, 12:54 PM). Under Selling tab, tap To Ship. this is a very seller biased platform this is a very seller biased platform. And tap on Arrange Shipment and choose the date of pick-up. Instead, you found it on Seller B’s store for 200 pesos. Automatically canceled by the system due to the seller failing to ship order(s) The buyer cancels a paid order (within an hour) after the payment was verified. However, there is a way to get your packages to the United States, and that is by renting or hiring a … 95% of everything sold is broken or counterfeit. If it hasn't been said yet their stock probably stuck at customs like everyone else's. 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